Prompt email responses, easy check-in, spacious and clean rooms, balconies, washer and dryer, excellent breakfast.

No complaints.

New apartment, it has a bidet. Setting near bars. It's nestled in new building. Professional staff, and attentive as well. Available lovely pool.

I loved the spacious and beautifully designed rooms at Oakwood. The kitchenette was a great addition and the storage space was impressive. The hotel also had a well-equipped gym and a lovely pool. Plus, there were plenty of dining options within walking distance.

oakwood hanoi surpassed my expectations during my stay. the hospitality was amazing, the room was beautiful with a lake view, and the staff were incredibly friendly and helpful. i would highly recommend this hotel to anyone visiting hanoi.

instructions for the washing machine were lacking.

We had a fantastic stay in a peaceful area, away from the busy city center. The staff at the restaurant were attentive and helpful. Within a short walk, we found some great dining options. The room was cozy and noise-free, allowing for a relaxing experience. The service staff at the lobby made us feel right at home.

The breakfast spread could have been more extensive, but it's understandable given the smaller restaurant space.

The value for money at Oakwood was excellent, with spacious and well-maintained rooms. The location was peaceful and convenient, and the staff was friendly and helpful throughout our stay.

The food for breakfast could be improved with more variety or unique options.

I always return to the same place in Hanoi. The staff helped me find a taxi on my first stay. It has everything I need: Wi-Fi, parking, dryer, kettle, kitchenware, AC. I'm coming back soon.